Meet B.J.

An older woman with gray hair sits at a desk smiling. Text reads: Meet B.J. After almost a year of medical hassles, B.J. wishes she had already switched to a think doctor..

Instead of just wishing I were a think patient, I’m going to look into how I can become  a think patient. I’m a bit weary from my months-long medical saga, but I’m listening to my friends’ high praises of the capable and kind think medical team.

My friends have told me about their incredible experiences as Think Whole Person Healthcare patients, and I admit that I’m envious. I wish I were a think patient. Truly I do. What started out last summer with a fairly routine visit with my gastroenterologist ended up with a series of expensive tests. Ultrasound, cardiac CAT scan, several blood tests. And months and months of waiting for answers.         

About six weeks ago, I finally saw my primary care doctor again, and he ordered two specific blood tests. A few hours later I received a shocking note in my online health portal: “I’m referring you to a surgeon.” What!?! How did I go from a simple blood draw to surgery?

Talk about impersonal healthcare. 

My doctor did call me later that afternoon, but I felt shoved into a deep, black hole. I had to research the results of my blood tests. I had to research my probable diagnosis. I had to call insurance and ask around about surgeons. 

At think, I could have met with my primary care doctor, a specialist and had lab work and DEXA bone density scan done all in one visit. Instead, I have taken hours off work to drive all over the city from doctor to doctor to three different lab and radiology facilities. 

So, I’m listening to my friends and instead of just wishing I were a think patient, I’m going to look into how I can become a think patient.

Meet Gary and Sharon

An older couple sits together on a couch, smiling and looking at a photo album. Text reads: Meet Gary and Sharon. Married 60 years and in love with their think care..

When Gary is riding his Schwinn Airdyne® stationary bike at home, he’s dutifully following his think physical therapist’s directions. “I got rid of that Elliptical machine. No way I could do that,” the 79-year-old points out. “And the physical therapists don’t want me messing with a treadmill. I’ll stick to my bike.”

Biking it is for the almost octogenarian who underwent quintuple bypass surgery three years ago. Sharon, his wife of 60 years, keeps her man on track with his twice a week physical therapy appointments at think. 

“Gary was in rehab a month after surgery and since then has been using a walker,” Sharon, also 79, explains. “The think physical therapists are strengthening Gary’s legs so maybe he can eventually use his cane again.”

When Gary and Sharon saw the think building under construction and so close to their home in Central Omaha, they couldn’t wait for the medical offices to open in July 2015. The Omaha natives appreciate the easy-drive location and the convenience of the healthcare services they need in one building. But it’s the think staff that get the highest rating for the still much-in-love couple married when JFK and Jackie were America’s sweethearts. 

Both Gary and Sharon are quick to applaud the entire think team they regularly interact with, including their podiatrist, Dr. Bradley Copple. Even though the physical therapy professionals sometimes tire out Gary in reaching his better mobility goals, he can’t say enough about them. 

“Jessica and Heather are very good at explaining things and what they are going to do for me,” Gary shares. “They show me how I’m supposed to do the exercises. I try to do them the way they say.” 

Sharon is quick to add, “The think therapists are very personable and Denise and Lisa at the physical therapy front desk are super sweet. If we know of somebody that needs physical therapy, we will definitely recommend think.”

At home, Sharon is the gentle prodder to keep Gary consistent with his home exercises and hopping on his Airdyne®. The sooner he completes his PT routine, the sooner they can both kick back and watch their sports teams.

Gary in particular loves the St. Louis Cardinals, Kansas City Chiefs and Creighton’s men and women’s basketball. Of course, Husker sports are on their much-watch list even though the football team has waned for several years. 

“They’ll be back,” the long-time sports fan reassures with the same confidence he’s building to return to walking with just his cane. “They’ll be back.”

Sandy’s Patient Journey

A woman wearing sunglasses stands outdoors in front of trees and rocks. Text reads: Meet Sandy. Appreciates her doctor who helps her keep up with her grandchildren. thinkhealthcare.org..

When I think about Think Whole Person Healthcare, I think about an accessible, modern facility full of caring individuals.

I decided to follow my doctor, Dr. Christine Jeffrey, to think when she made the switch and I have not regretted it! I love that think does not feel like a typical healthcare facility. It is up-to-date, warm, and welcoming. I love that I can get ahold of my doctor easily with the patient portal as well as keep track of all of my appointments and medications.

Dr. Jeffrey and her staff are the BEST. They are incredibly tentative and truly care about me and my wellbeing. They help me stay active and healthy which is great because I have eight busy grandchildren that I need to keep up with! I also love hiking with my husband and exploring new destinations with family and friends.

I recommend think to everyone and anyone. I tell them that it is all under one roof and the facility is up to date on everything and it is absolutely beautiful! I would like to thank the staff and team members of Think Whole Person Healthcare for always taking the best care of me and for providing such a reliable, enjoyable experience at every appointment I have.

Kathy’s Patient Journey

Smiling woman with glasses stands indoors. Text reads: Meet Kathy. A patient/doctor relationship spanning 25 years. thinkhealthcare.org. Blue circle says think..

25 years is a significant amount of time. But when it comes to your healthcare, the longer the relationship with your doctor – the better. My name is Kathy Raabe and I have been a patient of Dr. Timothy Crowley since 1996. My loyalty to my physician led me to Think Whole Person Healthcare and I am grateful for that all of the time!

Think Whole Person Healthcare means ACCESSIBILITY – accessibility to your healthcare providers, answers, and peace of mind. I appreciate how effortless it is to make an appointment with Dr. Crowley, I always know I can rely on the think team to be considerate of my time and my schedule.

The care teams at think are incredibly mindful and accurate in their diagnoses – I trust them fully and completely. Think gives me the peace of mind I need AND keeps me healthy enough to do the things that I love. I am an avid blogger, quilter, and crafter, and thanks to think I have never had to skip a beat!

I would like to give a special shoutout to, of course, Dr. Crowley and his care team. Thank you so much for being such a positive part of my life. Thanks to think, I enjoy life more.

Chrissie’s Patient Journey

Chrissie

This is Chrissie’s patient journey.

Think Whole Person Healthcare has so much to offer, including early morning appointments, labs, mammograms, CT scans and more. It is great to walk through those doors and be greeted with a smile every time.

I chose think because as an employee that moves with a group of providers, I value what think stands for and what is offered all in one building.

The staff at think are so genuinely caring and are always willing to help make your experience as smooth as possible. Three individuals I would like to call out specifically are Dr. Hapke along with Team Pharmacist Kala and Team Pharmacist Tech Tenli. These individuals are a part of my care team and make every visit I have to think a positive, effective and efficient one.

Think is convenient with their extended hours and ThinkQuick! Think has most everything you could need to live a healthy life all in one place. Think is filled with caring experts who are all there to make your life easier. Their providers and staff have compassion, empathy and are loyal to the patients.

Michael’s Patient Journey

Michael

This is Michael’s patient journey.

I chose Think Whole Person Healthcare as my primary health facility because I had heard so many wonderful things about the culture and the world-class Clinical Support Staff, Providers, and Pharmacy Staff that are on the team. Think’s staff is the best of the best and I am proud to say I am a part of that culture – you won’t find another clinic like it!

Patient-centered care is the main focus at think, you are always treated as a person. A nurse calls me every month to check in with me regarding my prescriptions before they are mailed. No corporate healthcare system has ever done that for me. Also, having the multitude of services they provide all in one clinic location has been a huge plus. On top of all of that, the culture and atmosphere at think is unmatched.

I have been working in the healthcare arena for 16 years now and I have never seen and/or been involved in a more organized, well-run facility than what I experience at Think Whole Person Healthcare. Everyone involved in the think experience should be very proud of what they have accomplished. Specifically, I would like to thank Dr. Robert Recker, Dr. Brian Poole, Kimberly Aichinger, Nabil Laham, the entire pharmacy staff, Dr. Josette Gordon-Simet, Gizelle at the front desk and Dr. Steven Goebel.

Think treats you like family, not a profit generator. I feel seen, heard and cared for every time I have a visit. No clinic in Omaha matches what think provides and I will continue to praise and recommend them for many years to come!

Kevin’s Patient Journey

Kevin

This is Kevin’s patient journey.

You don’t know how relieved I was to finally have some answers after several months of being told “we don’t know what’s wrong with you” by other healthcare providers. Now after six months of care from Dr. Harry Klein at Think Whole Person Healthcare, and taking effective medicine, I can count on tomorrow being a brighter day with no discomfort.

I love to go on long runs, travel and go scuba diving with my wife, Heather. Thanks to think, I am able to keep living life to the fullest and doing all of the things that I love. Life is good and I can’t thank the care team at think enough!

Dr. Klein and his staff are awesome! He’s a veteran Rheumatologist that does a thorough assessment. In my case, he and I sat down to talk – with me doing most of the talking. He sat, listened, took notes and asked key questions. A thorough examination was up next, then off to the imaging department for some x-rays. A short time after that, as I waited in the patient room, Dr. Klein came in and said, “I’ve got some answers for you” and just like that I was diagnosed and he had a plan for me going forward.

As you walk through the front doors of Think Whole Person Healthcare, a greeter welcomes you with a smile and gives you directions to your destination. The building’s open interior spaces are inviting with warm natural wood and stone finishes throughout to the right amount of natural light giving it a high-end spa feel. The patient rooms are well-thought-out, divided up into two zones with a treatment area and a sit-down lounge area with two chairs. Think is a one-stop-shop with an imaging department, pharmacy and lab, making it convenient for all your needs.

Linda’s Patient Journey

Linda

This is Linda’s patient journey.

I first started attending Think Whole Person Healthcare when it opened its doors in 2015. Ever since, I have been cared for with the utmost respect and kindness, this institution has done so much for me. Thank you to all the members of the think team. You are an inspiration!

At think, you are treated like family. Every time I walk into the building, I am greeted by the navigators who, at this point, feel like old friends! One time the wheel fell off of my walker on my way out and they helped me fix it immediately! Think is full of caring, intelligent and kind individuals, I wouldn’t put my health in anyone else’s hands.

Think truly is a one-stop-shop! I am so grateful that all my healthcare needs are in one place, especially my doctor of many years, Dr. Marty Mancuso. The overall environment there is so warm and welcoming, it hardly feels like a healthcare facility. I love all the elements of think, from the pharmacy to the Agora Cafe! I am so appreciative of the hard work and care that goes into maintaining such a great facility full of caring people.

Paige’s Patient Journey

Paige

This is Paige’s patient journey.

Think Whole Person Healthcare is really a health center. They always go the extra mile to help their patients. They certainly did for me. The team members at think make you feel comfortable, seen and heard.

My doctor, Dr. Margo Anderson-Fowler, showed an immense amount of perseverance, determination and empathy while helping me resolve a health issue I was experiencing. My issue was odd, uncomfortable and nothing seemed to help me until Dr. Anderson-Fowler got on the case. I never felt like I was wasting her time. She would make the time to see me whenever I was feeling anxious or nervous about my situation.

I recommend think to everyone. If you want a facility that is welcoming, efficient, and full of caring doctors and staff, think is the right place for you. I am so grateful that I took the recommendation I received from my friends and family to visit think. It helped me in more ways than I could ever be able to describe.

I just want to thank each person involved in my care at think for being so compassionate and always willing to help. For once, I finally feel safe and cared for by my doctors!”

Tyler’s Patient Journey

Tyler

This is Tyler’s patient journey.

I discovered Think Whole Person Healthcare when I moved back to Omaha after living in New Orleans. I needed a primary care doctor and was referred to think by a friend who told me that she loved the convenience of it.

Think doesn’t have the stale look and feel that I’ve seen in other healthcare facilities. The environment is much more open and inviting and even when you are waiting there is a ton to look at. Think is also extremely convenient because there are so many services in one place. I don’t like to miss a ton of work for appointments, so I always try to stack my doctor visits and optometrist visits on the same day and knock them all out in a short span.

Think has made such a big difference in my life. I was having some odd neurological issues and went to my primary care doctor at think who ordered me a CT scan. My doctor told me that they do them on-site and showed me where I could schedule mine. When I worked with the schedulers, I expressed that I was a bit nervous and stressed about it and wanted to get in as soon as possible. I was told that there was an appointment available the very next morning, which was great, but before I could book it, they said “…or we can get you in upstairs in 15 minutes.” I went upstairs and checked in and had the scan done within 10 minutes. It was so quick and convenient and gave me the peace of mind I needed ASAP, which left me feeling like they really care about me and my time.

I simply cannot say enough good things about Think Whole Person Healthcare. I am always recommending think to my family and friends because the doctors and staff are personable, the building is beautiful and you can get a bunch of your needs taken care of all-in-one place. I plan on being a patient there for many years to come. They keep me healthy so I can keep doing the things I love, like camping with my wife Pascale and our dogs Luna and Hunzi!