Virtual Care Connection℠
Now care is just a click away.
Be seen by your Think provider and care team in the comfort and safety of your home.
At Think, our goal is help you live your healthiest life. This means surrounding you with a care team who knows you well and helps you live your healthiest life. We want to make sure that nothing – even COVID-19 restrictions – interfere with that.
That’s why we offer Virtual Care Connection – Think’s telehealth service that gives you access to the care you need from the healthcare professionals who know you best…Your provider and care team (not freelance medical consultants). With a video connection, you and your provider will see each other and have the opportunity to discuss your medical needs.
Virtual Care Connection is a safe and convenient option to coming in to Think.
If, during your telehealth appointment, your provider wants to see you in person or recommends labs or scans, we will arrange that on-site visit for you.
3 Easy Steps to your Virtual Care Connection℠
- Request your Virtual Care Connection via the form on this page or a call to your care team. We will contact you to confirm the date and time of your appointment.
- Look for your Virtual Care Connection email that includes links to any necessary pre-appointment information and instructions on how to access your virtual appointment via Zoom on your phone or computer. See more about Zoom
- Log in to the secure, confidential Zoom Room at least 15 minutes prior to your appointment. This is a good time to test that your camera and microphone are working appropriately. When your care provider is ready, you will be entered into your private appointment session.
Frequently Asked Questions
Of course. You may schedule that appointment as usual with your provider’s care team.
Right now, Virtual Care Connection appointments are available during regular provider’s office hours, Monday thru Friday from 8 a.m. to 5 p.m.
Your visit will be processed through your insurance plan, some of which are waiving copays as part of their COVID-19 response. Cash pay prices are also available.
Yes. Your provider will want to see you during this appointment. If your computer doesn't have a camera, consider using your smart phone. You may always call to discuss and/or schedule an on-site visit.
Yes. Virtual Care Connection appointments are held in Zoom’s HIPAA compliant, secure rooms for healthcare visits. Your visit will require the use of a password to enter.
When you schedule your Virtual Care Connection appointment, you will receive an email with instructions on how to access and use Zoom. You may click on these helpful pdfs as well.
Automatically download Zoom on your desktop computer. You must have a camera and microphone on your desktop computer to communicate with your care team.